Frequent Questions

Contact Info

Conference & Support Numbers: Press * at the prompt for or support, for sales FAQ please use our website.

Australia
Toll Free	1800 772 723
Brisbane	07 3177 7866
Sydney	02 8069 5965
Canberra	02 6171 0824
Melbourne	03 9008 3231
Hobart	03 6121 4033
Darwin	08 8919 8611
Adelaide	08 7070 8062
Perth	08 6365 4216
Gold Coast	07 5610 2050
Newcastle	02 4036 3052
Wollongong	02 4204 8044
Skype	Skype-To-Skype
Call Back	Website Call Back

View world wide dial-in numbers.

Skype

Skype for Windows Phone 7 - Skype-to-Conference Confirmed Working

Submitted by News on Wed, 04/25/2012 - 17:03

Skype released 'Skype for Windows Phone' on the 22nd of April to the Windows Phone Marketplace.

Now that Microsoft owns Skype, they built the application keeping true to all of the design principles of the Metro UI. (Loading screens, pivot tables(Swipe to side), contact jump lists).

Skype for Asterisk & Skype Connect

Submitted by News on Tue, 04/24/2012 - 22:10

We have moved our Skype intergration from using 'Skype for Asterisk' (SFA) to 'Skype Connect'

Skype

Skype Mobile now supports Dialpad for Skype-to-Skype calls

Submitted by News on Tue, 04/24/2012 - 13:01

In a recent update of Skype for mobile, Skype has re-incuded the ability to get access to the diapad while calling directly to a Skype name.

This means that you can again use your iPad, iPhone, Android Phone to dial into a conference call by calling our Skype name "Join.Teleconference". The below images step you though how to access the dialpad.

Skype for Windows 5.5 - Dial Pad Access

Submitted by News on Mon, 08/01/2011 - 23:11

With Skypes latest Windows version 5.5 the menu option to bring up the dial pad has been altered.
The dial pad menu is no longer shown by defaul on a Skype-to-Skype call.

Shown below is the correct method to bring up the dial pad while on a Skype call.
Currently Skypes plan is to save the option for that contact, however in the version we tested this is not enabled yet.

Clint Davis
CEO, Greymouse Teleconferece

Skype

Skype cancels support agreement for Asterisk integration

Submitted by News on Mon, 08/01/2011 - 22:08

Skype has decided not to renew an agreement that allows our conferencing system to be integrated with the service.

Skype

Additional Skype Channels To Cater For Demand

Submitted by News on Sun, 04/03/2011 - 14:50

There has been a large number of participants opting to call through Skype into our conference service.

The feedback of intergrating this service into our conferencing system has shown this feature has seperated us from the competition. No other Austrailan or New Zealand teleconference provider has linked Skype and their conference system together.

Skype Brings Video Conference Calling, But At A Price

Submitted by News on Tue, 06/22/2010 - 13:23

Skype currently has a beta version for the windows platform to allow video conferencing calling for up to 5 participants.

All participants need to be on the new beta version to use this feature.
Currently the feature is free to use while they are ironing out the bugs.

As Skype is software it uses your Internet connection, so if you are joining a video conference you need to have the Internet bandwidth available to support that.

Skype
Video

Beta Skype Conference Calls - Now use Skype-To-Skype to dial us

Submitted by News on Wed, 08/12/2009 - 20:48

Greymouse is beta testing a Skype add-on for our PBX system called 'Skype For Asterisk' from Digium, this add-on allows for integration between Skype and our teleconferencing system. This enhancement allows for our teleconferencing solution to bridge calls from a 1800 Number, Local Telephone Numbers, SIP (VoIP) & Skype calls all in the same Teleconference room.

The Skype dialling method is a Skype-to-Skype call which means the participant will not incur a fee for dialling our Skype account and for the use of our service we have a discount rate for Skype calls, the host pays 5¢ per minute per Skype line for the use of our service.

Skype for SIP Beta works with Greymouse SIP Teleconference Service

Submitted by News on Tue, 04/14/2009 - 13:33

Last month Skype released their SIP for Skype BETA.

This is a remarkable step forward for both Skype & SIP. This means that business that are using a SIP based PBX can integrate the Skype client with their PBX, allowing employees to answer and make both Skype or SIP calls.

This enhancement enables the ability to use our SIP/VoIP teleconferencing ability for conferences.

Skype Conference Supports up to 25 Participants - Why use Teleconferencing?

Submitted by News on Tue, 03/03/2009 - 22:35

Skype for Windows supports up to 25 participants on a Skype Conference Call. While the host must be on Skype for Windows, participants can be on any version of Skype or be on a PSTN connection via SkypeOut.