We have just added Germany & Singapore to the existing lineup of countries on our system to take our total number of countries we have local number dialing into 25. This is up from 21 countries in 2012.
Our upstream provider had a critical outage today.
This is the longest outage we have seen a total of 4 hours, 34 minutes.
From the duration, it's clear that the failover systems that operate at this level were unable to be used to recover from this issue.